4/29/2023 0 Comments Video support for docear![]() New support agents need an estimated 8-12 months to become proficient in call center processes. Training customer support personnel is time-consuming and costly. Video recording makes onboarding agents less costly and avoids liability issues Business leaders who recognize the advantages of WFH are investing in a range of technologies and video support software is sure to be high on the list. With video support tools, IT support staff can get a visual of problems that are tough to communicate verbally and employees can get the help they need in a timely and efficient manner as if they were in the office. Staff could lose a whole day of work over a problem that could have been resolved in minutes. ![]() Or, their internet becomes unstable and their internet service provider cannot “have a look” that day. 2 This is good news for staff who prefer working from home, but what about when they need IT support? Perhaps their computer crashes and won’t turn on, but IT can’t understand their problem over the phone or email. More people are moving to WFH and need remote supportĬompared to only 6% before the pandemic, 56% of directly employed service agents continued to work from home (WFH) after many businesses transitioned back to offices. ![]() This article will dive into what we see as the top five reasons why video support is the future of customer service. 1 There is a wide range of reasons why video for customer support is becoming an essential service. Research found that 76% of European consumers plan to use video to contact businesses just as, if not more, often after the pandemic is over. COVID-19 has accelerated the adoption of video tools for customer service. ![]()
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4/29/2023 0 Comments Quest hunter![]() ![]() ![]() In ALL cases this is a FALSE ALARM as NONE of the Game Trainers GCW contain known malicious code! More info in the PC Games FAQ! Some Game Trainers are sometimes reported to be a Virus or Trojan, the most common is a keylogger called HotKeysHook or the file has been packed/protected with VMProtect or Themida and is recognized as Win32/Packed.VMProtect or Win32/Packed.Themida.In most cases using a No-CD or Fixed EXE will solve this problem! Some original games do not work when a certain application has been installed, like DAEMON Tools.When using Fixed Files make sure to use a Firewall which controls outgoing traffic, as some games call back to report the use of these modified files!.When this happens use the original EXE to play online, else you could find yourself banned from the game! Some No-CD/Fixed EXE files work fine in Single Player mode but are detected to be modified when trying to play online.Always make a backup of the files that are overwritten by the File Archive, as the original files are usually required to update the game to a newer version or to play Online!.MULTI4: EN/DE/FR/RU (Digital Download - Early Access: 07-2017). ![]() Quest Hunter - Early Access v0.9.13 +4 TRAINER.Quest Hunter - Early Access v0.9.17s +4 TRAINER.Quest Hunter - Early Access v0.9.32s +4 TRAINER.Quest Hunter v1.0 - v1.0.7 Fixed Files.Quest Hunter v1.0.12 - v1.0.15 Fixed Files.Game or Patch Questions? Visit FileForums ![]() 4/29/2023 0 Comments Pingplotter pro full![]() ![]() ![]() ![]() Tries to access non-existent files (non-executable) Installs hooks/patches the running processĪdversaries may enumerate files and directories or may search in specific locations of a host or network share for certain information within a file system. The input sample is signed with a certificateĪdversaries may perform software packing or virtual machine software protection to conceal their code.ĭotnet file contains function to dynamically call methods at runtimeĪdversaries may hook into Windows application programming interface (API) functions to collect user credentials. Input file contains API references not part of its Import Address Table (IAT)ĭotnet source code contains suspicious native APIĪdversaries may abuse Windows Management Instrumentation (WMI) to execute malicious commands and payloads.įound a reference to a WMI query string known to be used for VM detectionĪdversaries may abuse the Windows service control manager to execute malicious commands or payloads.Ĭontains ability to control system service controllerĪdversaries may achieve persistence by adding a program to a startup folder or referencing it with a Registry run key.įound registry location strings which can modifies auto-execute functionalityĪdversaries may employ various means to detect and avoid debuggers.Ĭreates guarded memory regions (anti-debugging trick to avoid memory dumping)Īdversaries may attempt to make an executable or file difficult to discover or analyze by encrypting, encoding, or otherwise obfuscating its contents on the system or in transit.Ĭontains ability to load content from resourceĭotnet file resource with suspicious entropyĪdversaries may use Obfuscated Files or Information to hide artifacts of an intrusion from analysis.Ĭontains ability to decode base64 data (API string)Ĭontains ability to decode string content at runtimeĬontains ability to load content into memoryĪdversaries may create, acquire, or steal code signing materials to sign their malware or tools. Looks up procedures from modules (excluding apphelp.dll, kernel32.dll, user32.dll, gdi32.dll, ole32.dll, comctl32.dll, uxtheme.dll, oleaut32.dll, version.dll, msctfime.ime)Īdversaries may interact with the native OS application programming interface (API) to execute behaviors. Adversaries may execute malicious payloads via loading shared modules. ![]() 4/29/2023 0 Comments Phantom brigade game consoles![]() ![]() I want to put some of that to rest by taking a closer look at where the Atari 2600 was at its most innovative, and how it set the direction for the console industry in ways that reverberate to this day. But there’s also a general sense among some folks that although the Atari 2600 may have been the first popular console, it wasn’t all that, and the real innovations came later. ![]() ![]() Sometimes it’s from the newer 8-bit fan crowd that started with Nintendo rather than Atari, which is understandable. Over the years, along with all the Atari Flashbacks, anthologies, and collections, and articles celebrating the system, there’s been some pushback. Although arcade games were first, and there was a distinct golden age of coin-op games in the late 1970s through the mid 1980s, what has endured is console gaming at home. The way it did so is all but inseparable from its hardware design and software. It essentially created the game industry we have today. You can draw a straight line from the Atari 2600 to the PS4, the Xbox One, and the Nintendo Switch. In 2006, Wired magazine named it one of the top 10 gadgets that changed the world. The 2600 was groundbreaking in a way nothing before it had been, and, in many ways, nothing after it would be. But it wasn’t until early 1980, when the company released its port of Space Invaders, that the 2600’s place became cemented in industry lore. Atari launched the 2600 (then named the Video Computer System, or VCS) in the fall of 1977. It certainly was the best-selling one for many years, with some 30 million purchased during its 14-year run. Although the Atari 2600 wasn’t the first game console, or even the first that was cartridge-based, it’s the best-known game system in history-or at least the best-known among people of a certain age. And the game industry as we know it today began in earnest with a certain console, one with faux wood grain across the front, and that instantly loaded programs from durable plastic cartridges. If you get bored, you can flip between different games, and different worlds, just by pressing a few buttons on a wireless controller-all while sitting on your couch or on the floor, in the comfort of your own home. Often rendered in high-definition and now even 4K, with incredible real-time sound and adaptive music scores, they’re living, breathing empires.
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